Privacy policy

About Us

The following statements are to be incorporated into website Terms and Privacy Policy in order that data can be processed in the Central Platform

The information provided below is not the entirety of the information that will need to be presented but should form part of the wider Terms and Privacy Policy information

Terms & Conditions - Data Protection and Privacy

TravelMail Gold Club is a member of the DMGT Group of Companies.

Any details which you provide to us from which we can identify you are held and processed in accordance with our Privacy Policy.

Privacy Policy - Use of your information

The information you provide will be held and processed by TravelMail Gold a member of the DMGT Group of Companies (DMGT).

You agree that we and other (DMGT) group companies may obtain, hold, correlate, merge and use your information (including personal information) for the purpose of providing you with our services and ancillary services and for our internal business purposes.

This will include communication (and personalising such communication) with you from other DMGT group companies, and from other companies (if you have agreed to such).

Privacy Policy - Sharing Information

We may share by way of a central platform, your information with other companies within the DMGT Group to which all companies have access or by means of a direct transfer of data from one company to another.

With your consent, we may supply personal information to third parties.

For further information, please contact AN Marketing Services CRM - Claudia Collins on 3419 or Sally Wolfenden-Gull on 6313

We respect your privacy and follow a policy, designed to give you confidence in our operations and the data that we may hold about you.

What information do we ask for?

When you are booking a holiday, or simply register to receive news and offers by email, we may ask for your name, your postal address, your telephone and e-mail address.

How we use this information?

News and offers

We need your name, address and/or e-mail address so that we can advise you of special offers/promotions. On all web forms and emails you will be given the opportunity to opt-out of receiving occasional marketing information from TravelMail Gold.


We need your name so that we can confirm details to the relevant hotels, airlines etc. who the booking is for. We also need your address so that we can send you a confirmation invoice as well as your travel documents and in case we have to write to you about any part of your booking in advance of your holiday. We would need your telephone number and e-mail address in the unlikely event that we need to contact you urgently about your booking. We may also use this information to let you know about any special offers/ promotions we think would be of interest to you. We may also use your IP (Internet Protocol) address to diagnose problems and for monitoring visitor traffic patterns and site usage. Information you supply to us will be passed to our suppliers (such as tour operators, airlines, hotels, transport companies) and agents only where necessary for the purposes of booking your holiday. This may include the transfer of information outside the EEA (European Economic Area).

Does this site use cookies?

Yes, we use 'temporary cookies', to store information sent by our web server to store on a your browser so it can later be read back from that browser. This is useful for having the browser remember some specific information.

Do we disclose any personal information to third parties?

We will not pass on your details to other companies for marketing purposes. We will not disclose credit/debit card numbers unless the law requires it.

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